Customer Complaints, Comments and Suggestions

We'd love to hear from you!

Here at Hermit Park Bus Service we strive to provide a high level of customer service to everyone we come in contact with. Every comment from a customer is valuable, so if you've had an experience with our buses or staff let us know about it.

If you would like to lodge a complaint, make a comment or send in a compliment, please fill out the form below or email reception@hpbs.com.au Our office hours are from 8.00am and 5.00pm weekdays (excuding Public Holidays and School Holidays).

Leaving us with your contact details allows us to get back to you when we've followed up on your complaint or comment.

When lodging a complaint, please try to provide as much detail as possible to assist us with following up your email.

Fields marked with*are required

Name :	*
Email Address :	*
Date of Incident :
Time of Incident :
Location of Incident :
Driver's Name :
Bus Name (sign) :
Bus No. / Rego No. :
Student Name :
School (if applicable) :
Address (if applicable) :
Message :
Type captcha: